Choose one of our plans for everything from basic safety to health and personal support.
The totals shown are costs for your monthly service only. They don’t include taxes and fees. Plans include a $5 monthly discount for participation in Paperless Billing.
Smart Phone Plans
Basic data
$19.99/month
+ taxes and fees
Preferred data
39.99/month
+ taxes and fees
Premium data
$49.99/month
+ taxes and fees
300 Minutes & 300 Texts
Unlimited Talk & Text
Included
Included
Included
Ask Lively - 24/7 Operators
Urgent Response - Emergency Help
Lively Link App - Family Alerts
Nurse On-Call - Medical Advice
Care Advocate - Well Being Support
Lively Rides - Ride Scheduling
Pay per ride
Pay per ride
Pay per ride
1GB Data
Included
Included
Included
5GB Data
Add $5/mo.
Add $5/mo.
Add $5/mo.
10GB Data
Add $15/mo.
Add $15/mo.
Add $15/mo.
Unlimited Data
Add $30/mo.
Add $30/mo.
Add $30/mo.
Flip Phone Plans
Basic
$14.99/month
+ taxes and fees
Preferred
$34.99/month
+ taxes and fees
Premium
$44.99/month
+ taxes and fees
300 Minutes & 300 Texts
Unlimited Talk & Text
Add $5/mo.
Add $5/mo.
Add $5/mo.
Ask Lively - 24/7 Operators
Urgent Response - Emergency Help
Lively Link App - Family Alerts
Nurse On-Call - Medical Advice
Care Advocate - Well Being Support
Lively Rides - Ride Scheduling
Pay per ride
Pay per ride
Pay per ride
1GB Data
5GB Data
10GB Data
Unlimited Data
Smart Phone Plans
Flip Phone Plans
Basic data
$19.99/month
+ taxes and fees
Preferred data
39.99/month
+ taxes and fees
Premium data
$49.99/month
+ taxes and fees
Basic
$14.99/month
+ taxes and fees
Preferred
$34.99/month
+ taxes and fees
Premium
$44.99/month
+ taxes and fees
300 Minutes & 300 Texts
Unlimited Talk & Text
Included
Included
Included
Add $5/mo.
Add $5/mo.
Add $5/mo.
Ask Lively - 24/7 Operators
Urgent Response - Emergency Help
Lively Link App - Family Alerts
Nurse On-Call - Medical Advice
Care Advocate - Well Being Support
Lively Rides - Ride Scheduling
Pay per ride
Pay per ride
Pay per ride
Pay per ride
Pay per ride
Pay per ride
1GB Data
Included
Included
Included
5GB Data
Add $5/mo.
Add $5/mo.
Add $5/mo.
10GB Data
Add $15/mo.
Add $15/mo.
Add $15/mo.
Unlimited Data
Add $30/mo.
Add $30/mo.
Add $30/mo.
Our services set us apart
From our 100% U.S.-based advisors to specially trained Urgent Response agents and Care Advocates, our services help you feel connected, safe, and healthy.
Urgent Response
Have an emergency?
At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small. Requires a Preferred or Premium plan.
Lively Link
Need to notify family?
Our Lively Link smartphone app keeps friends and family updated on your health and safety. Requires a Preferred or Premium plan.
Lively Rides
Need a ride?
Our Lively Rides team can schedule a Lyft ride for you - no app needed.
Ask Lively
Have a question?
With Ask Lively, you can learn more about your new device, get help looking up a number, get directions, or much more.
Whenever I have phones Lively, the agent is always extremely helpful, and patient with my issue.
Marjolijn D.J.
The response I received to my distress call was immediate. The agent stayed with me until the ambulance arrived. I can't imagine another service providing a faster response!
Sam F.
The plans that you offer are very reasonable. The staff is very friendly and knowledgeable and will do everything they can to help solve any issues.
Nora V.
The [Urgent Response] is incredible and the software allowing family to follow movement is great, especially for persons living alone. It is a great service.
Cynthia C.
Urgent Response: Urgent Response tracks approximate location of device when device is turned on and connected to the network. Lively does not guarantee an exact location. Lively is not a healthcare provider.
Lively Rides: Lively Rides service is arranged through the Lyft Platform. Ride Fares are applied to your monthly Lively bill.
Customer Reviews: Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Broadband Facts
Best Buy Health, Inc.
1GB Data Plan
Mobile Broadband Consumer Disclosure
Monthly Price
$0.00
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Basic
$24.99
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$0.77 (without paperless billing)
$0.61 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Basic – Unlimited Talk and Text Plan with 1GB of Data
Mobile Broadband Consumer Disclosure
Monthly Price
$19.99
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Preferred
$39.99
Talk & Text Plan: Premium
$49.99
Universal Service Fee
$0.61 (without paperless billing)
$0.46 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
~9.29 - 11.4 Mbps
Typical Upload Speed
~0.21 - 6.07 Mbps
Typical Latency
~15 ms
Data included with monthly price
50MB
Charges for Additional Data Usage
None
Data speeds will be reduced to 168Kbps if data usage exceeds 1GB in a billing cycle. Speeds will be restored at the beginning of the next billing cycle.
Jitterbug Flip2 16GB Cell Phone for Seniors$39.99
Jitterbug Smart4 32GB Smartphone for Seniors$47.99
Ultimate Smart4 Kit with Screen Protector and Case$74.67
