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Yes, we offer phone number porting to all of our customers who transfer to Lively from another wireless provider. This allows you the option to retain and transfer your existing cell phone number to your new phone, providing that number is still available at the time you make the request.

You will receive information for completing a phone number transfer when you purchase directly on Lively.com, or at time of activation if purchased at a retail store. You will be able to use your phone, with your existing number, once the transfer process is complete.

Please contact Customer Service at 1-800-733-6632 (or 6-1-1 from your Lively Jitterbug phone) to confirm your number is eligible for transfer.

Lively phone coverage includes most of the United States where cellular service is available from well-known carriers. If you have coverage in your area with another cell phone service, then it’s highly likely you’ll have service with Lively.

You can quickly check your coverage online by entering your ZIP code.