Find the plan that fits how you live
Choose one of our plans for everything from basic safety to health and personal support.
The totals shown are costs for your monthly service only. They don’t include taxes and fees. Plans include a $5 monthly discount for participation in Paperless Billing.
Basic data
Preferred data
Premium data
Basic
Preferred
Premium
Basic data
Preferred data
Premium data
Basic
Preferred
Premium
Our services set us apart
From our 100% U.S.-based advisors to specially trained Urgent Response agents and Care Advocates, our services help you feel connected, safe, and healthy.
Have an emergency?
At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small. Requires a Preferred or Premium plan.
Need to notify family?
Our Lively Link smartphone app keeps friends and family updated on your health and safety. Requires a Preferred or Premium plan.
Need a ride?
Our Lively Rides team can schedule a Lyft ride for you - no app needed.
Have a question?
With Ask Lively, you can learn more about your new device, get help looking up a number, get directions, or much more.
How it works
Get Lively service in four easy steps.
Top Sellers
Lively services support your safety and well-being
From emergency response to expert health advice — see how each service is built to support you.
What is Urgent Response?
When you press the urgent response button you will be connected to our certified, U.S.-based Urgent Response agents in seconds. They'll verify your location, assess the situation, and get you the help you need-whether that's coordinating with emergency services or calling a caregiver or loved one to help. The agent will stay on the line until your situation is resolved.
What does Nurse On-Call cover?
Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. No insurance or co-pay is needed.
What’s a Care Advocate?
Care Advocates can connect you with resources and support to help you improve your health and wellness, including connecting you to community programs, financial resources, and more. Your Care Advocate will work with you to identify areas of your life you'd like to focus on, help you set goals, and provide the expertise to help you reach them.
Broadband Facts
Best Buy Health, Inc.
1GB Data Plan
Mobile Broadband Consumer Disclosure
Monthly Price
$0.00
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Basic
$24.99
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$0.78 (without paperless billing)
$0.62 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
4G LTE: ~5 Mbps
5G: ~125 Mbps
Typical Upload Speed
4G LTE: ~2 Mbps
5G: ~12.5 Mbps
Typical Latency
4G LTE: ~41 ms
5G: ~40 ms
Data included with monthly price
1GB
Charges for Additional Data Usage
$0.02/MB
Network Management
Privacy
Customer Support
Contact Us: 1(800)-733-6632
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
M0029149481DATAPLAN1GB05MO
Broadband Facts
Best Buy Health, Inc.
5GB Data Plan
Mobile Broadband Consumer Disclosure
Monthly Price
$5.00
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Basic
$24.99
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$0.78 (without paperless billing)
$0.62 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
4G LTE: ~5 Mbps
5G: ~125 Mbps
Typical Upload Speed
4G LTE: ~2 Mbps
5G: ~12.5 Mbps
Typical Latency
4G LTE: ~41 ms
5G: ~40 ms
Data included with monthly price
5GB
Charges for Additional Data Usage
$0.02/MB
Network Management
Privacy
Customer Support
Contact Us: 1(800)-733-6632
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
M0029149481DATAPLAN1GB05MO
Broadband Facts
Best Buy Health, Inc.
10GB Data Plan
Mobile Broadband Consumer Disclosure
Monthly Price
$15.00
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Basic
$24.99
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$0.78 (without paperless billing)
$0.62 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
4G LTE: ~5 Mbps
5G: ~125 Mbps
Typical Upload Speed
4G LTE: ~2 Mbps
5G: ~12.5 Mbps
Typical Latency
4G LTE: ~41 ms
5G: ~40 ms
Data included with monthly price
10GB
Charges for Additional Data Usage
$0.02/MB
Network Management
Privacy
Customer Support
Contact Us: 1(800)-733-6632
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
M0029149481DATAPLAN1GB05MO
Broadband Facts
Best Buy Health, Inc.
Unlimited Data Plan
Mobile Broadband Consumer Disclosure
Monthly Price
$30.00
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Basic
$24.99
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$0.78 (without paperless billing)
$0.62 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
4G LTE: ~5 Mbps
5G: ~125 Mbps
Typical Upload Speed
4G LTE: ~2 Mbps
5G: ~12.5 Mbps
Typical Latency
4G LTE: ~41 ms
5G: ~40 ms
Data included with monthly price
Unlimited
Charges for Additional Data Usage
$0.02/MB
Network Management
Privacy
Customer Support
Contact Us: 1(800)-733-6632
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
M0029149481DATAPLAN1GB05MO
Broadband Facts
Best Buy Health, Inc.
Basic – Standard Talk and Text Plan with Alexa
Mobile Broadband Consumer Disclosure
Monthly Price
$19.99
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Preferred
$39.99
Talk & Text Plan: Premium
$49.99
Universal Service Fee
$1.17 (without paperless billing)
$0.88 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Basic – Unlimited Talk and Text Plan with Alexa
Mobile Broadband Consumer Disclosure
Monthly Price
$24.99
This Monthly Price is not an introductory rate.
This Monthly Price requires a monthly contract.
Additional Charges & Terms
Provider monthly fees
Talk & Text Plan: Preferred
$44.99
Talk & Text Plan: Premium
$54.99
Universal Service Fee
$1.47 (without paperless billing)
$1.17 (with paperless billing)
Administrative & Regulatory Fee
$3.23
Other Surcharges
Varies by customer location
One-time Fees at the Time of Purchase
Activation Fee
$35.00
Universal Service Fee for Phone Activation
$4.75 (activation by phone)
$3.39 (activation online)
Early Termination Fee
None
Government Taxes
Varies by state
Discounts & Bundles
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
~9.29 - 11.4 Mbps
Typical Upload Speed
~0.21 - 6.07 Mbps
Typical Latency
~15 ms
Data included with monthly price
50MB
Charges for Additional Data Usage
None
Data speeds will be reduced to 168Kbps if data usage exceeds 1GB in a billing cycle. Speeds will be restored at the beginning of the next billing cycle.
Network Management
Privacy
Customer Support
Contact Us: 1(800)-733-6632
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
M0029149481FLIPPLAN50MB