Two people wearing headsets against a blue background

Feel safe and confident with our exclusive services

From everyday questions to emergencies, we can get you the help you need.

U.S.-based support

No long-term contracts

Keep your number

Nationwide coverage

Have an emergency?

Smartphone displaying an urgent response notification on a blurred background

Certified agents are ready to respond in emergencies, big or small, 24/7

Press the Urgent Response button on your Lively device
Agent will confirm your location and assess the situation
They’ll send the help you need and even stay on the line

Need to notify family?

The Lively Link smartphone app keeps friends and family updated

Invite friends and family to connect to your Lively device
Have them download the Link app to their smartphone
Once connected, they’ll receive Urgent Response alerts

Need a ride?

Two people sitting inside a car, one in the driver's seat and the other in the passenger seat.

Our Lively Rides team can schedule a Lyft ride – no app needed

Just press “0” on your Jitterbug phone
Tell your advisor where you want to go
Lyft driver will be on their way to your location
The fare will be added to your next monthly bill

Have a question?

Two call center agents working at their desks with headsets.

Call our 100% U.S.-based Ask Lively team anytime, day or night

Friendly device support from our knowledgeable advisors
Helpful personal operators for all your questions
Easy access to help as often as you like

Don’t feel well?

Nurse in blue scrubs standing in a hospital corridor

With Nurse On-Call, nurses or doctors can provide medical advice anytime

Press the Urgent Response button on your Lively device
Agent will connect you with a nurse or doctor
You can even order or refill prescriptions over the phone

Looking for wellness resources?

Woman assisting an elderly woman with a weight exercise outdoors.

Get a personalized plan to help you achieve your goals

Set up a call with your Care Advocate to set wellness goals
Receive your personalized plan with resources and tools
Complete your activities and set up follow-up sessions

See why people are making the switch

Hear from real customers who trust Lively every day.

Whenever I have phoned Lively, the agent is always extremely helpful, courteous, and patient with my issue.

Marjolijn D.J.

The response I received to my distress call was immediate. The agent stayed with me until the ambulance arrived. I can't imagine another service providing a faster response!

Sam F.

The plans that you offer are very reasonable. The staff is very friendly and knowledgeable and will do everything they can to help solve any issues.

Nora V.

The [Urgent Response] is incredible and the software allowing family to follow movement is great, especially for persons living alone. It is a great service.

Cynthia C.

Got this for my Mom. Shes 91, and this makes perfect sense!

Royce T.

The response I received to my distress call was immediate. The agent stayed with me until the ambulance arrived.

Sam F.

Easy to use. Features readily accessible. Friendly Help Desk.

Bill K