Feel safe & confident with our exclusive services
From everyday questions to emergencies, we can get you the help you need.
Have an emergency?
Certified agents are ready to respond in emergencies, big or small, 24/7
- Press the Urgent Response button on your Lively device
- Agent will confirm your location and assess the situation
- They’ll send the help you need and even stay on the line
Need to notify family?
The Lively Link smartphone app keeps friends and family updated
- Invite friends and family to connect to your Lively device
- Have them download the Link app to their smartphone
- Once connected, they’ll receive Urgent Response alerts
Need a ride?
Our Lively Rides team can schedule a Lyft ride – no app needed
- Just press “0” on your Jitterbug phone
- Tell your advisor where you want to go
- Lyft driver will be on their way to your location
- The fare will be added to your next monthly bill
Have a question?
Call our 100% U.S.-based Ask Lively team anytime, day or night
- Friendly device support from our knowledgeable advisors
- Helpful personal operators for all your questions
- Easy access to help as often as you like
Don’t feel well?
With Nurse On-Call, nurses or doctors can provide medical advice anytime
- Press the Urgent Response button on your Lively device
- Agent will connect you with a nurse or doctor
- You can even order or refill prescriptions over the phone
Looking for wellness resources?
Get a personalized plan to help you achieve your goals
- Set up a call with your Care Advocate to set wellness goals
- Receive your personalized plan with resources and tools
- Complete your activities and set up follow-up sessions
See why people are making the switch
Hear from real customers who trust Lively every day.
Get Lively services on all our devices
From easy-to-use phones to mobile medical alerts and more, choose the product that's right for you.
