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Get emergency help 24/7 with medical alert plans

Whether you want emergency help, health guidance, or family peace of mind, there's a plan that works for you every day.

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U.S.-based support

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No long-term contracts

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Nationwide coverage

Find the plan that fits how you live

Choose one of our plans for everything from basic safety to health and personal support.

paperless billing discount.

The totals shown are costs for your monthly service only. They don’t include taxes and fees. Plans include a $5 monthly discount for participation in Paperless Billing.

Mobile Basic

$24.99 /month
+ taxes and fees
Ask Lively 24/7 Operators
Urgent Response Emergency Help
Lively Link App Family Alerts
Nurse On Call - Medical Advice
Care Advocate - Well Being Support
Fall Detection Calls for help
Add $9.99/mo.

Mobile Premium

$34.99 /month
+ taxes and fees
Ask Lively 24/7 Operators
Urgent Response Emergency Help
Lively Link App Family Alerts
Nurse On Call - Medical Advice
Care Advocate - Well Being Support
Fall Detection Calls for help
Add $9.99/mo.

Our services set us apart

From our 100% U.S.-based advisors to specially trained Urgent Response agents and Care Advocates, our services help you feel connected, safe, and healthy.

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Urgent Response

Have an emergency?

At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small.

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Lively Link

Need to notify family?

Our Lively Link smartphones app keeps friends and family updated on your health and safety.

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Fall Detection

What if you fall?

The Lively Mobile2 medical alert device can sense if you’ve fallen and will automatically connect you to an Urgent Response agent, even if you’re unable to press the button. Requires a subscription to Fall Detection.

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Ask Lively

Have a question?

With Ask Lively, you can learn more about your new device,  get help looking up a number, get directions, or much more.

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How it works

Get Lively service in four easy steps.

Lively services support your safety and well-being

From emergency response to expert health advice — see how each service is built to support you.

What is Urgent Response?

When you press the urgent response button you will be connected to our certified, U.S.-based Urgent Response agents in seconds. They'll verify your location, assess the situation, and get you the help you need-whether that's coordinating with emergency services or calling a caregiver or loved one to help. The agent will stay on the line until your situation is resolved.

What does Nurse On-Call cover? 

Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. No insurance or co-pay is needed.

What’s a Care Advocate?

Care Advocates can connect you with resources and support to help you improve your health and wellness, including connecting you to community programs, financial resources, and more. Your Care Advocate will work with you to identify areas of your life you'd like to focus on, help you set goals, and provide the expertise to help you reach them.

Want help choosing? Ask our experts.

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Want help choosing? Ask our experts.

 1-800-733-6632 Shop Medical Alerts