Getting started is easy

For Lively service to function properly, your device must:

  1. Be unlocked and compatible with the Verizon network
  2. Accept nano or eSIM
  3. Operate on Android 7.0/iOS 17 or above
  4. Have access to the Google Play Store/Apple App Store

Plans that fit the way you use your phone

Talk, text, and data options without the contracts or hidden fees.

Review fees and taxes in our Broadband Facts

Smart Phone & SIM Basic

$19.99 / month
+ taxes and fees
Ask Lively 24/7 Operators
Urgent Response Emergency Help
Lively Link App Family Alerts
Nurse On Call - Medical Advice
Care Advocate - Well Being Support
Lively Rides Ride Scheduling
Pay per ride
1GB Data
Included
5GB Data
Add $5/mo.
10GB Data
Add $15/mo.
Unlimited Data
Add $30/mo.

Smart Phone & SIM Preferred

$39.99 / month
+ taxes and fees
Pay per ride
Included
Add $5/mo.
Add $15/mo.
Add $30/mo.

Smart Phone & SIM Premium

$49.99 / month
+ taxes and fees
Pay per ride
Included
Add $5/mo.
Add $15/mo.
Add $30/mo.

Big support. Small monthly bill.

Live customer care, no contracts, and features designed for peace of mind.

Phone screen displaying the Lively app with 'Urgent Response' button.
Urgent Response

Have an emergency?

At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small.

Requires Preferred or Premium plan.



Phone screen displaying the Lively app with 'Urgent Response' button.
Hand holding a smartphone displaying an app with a 'Mom' profile and incident report.
Lively Link

Need to notify family?

Our Lively Link smartphone app keeps friends and family updated on your health and safety.

Requires Preferred or Premium plan.

Hand holding a smartphone displaying an app with a 'Mom' profile and incident report.
Two people sitting in a car, one in the front and one in the back seat.
Lively Rides

Need a ride?

Our Lively Rides team can schedule a Lyft ride for you - no app needed.

Two people sitting in a car, one in the front and one in the back seat.
Two call center agents working at their desks with headsets.
Ask Lively

Have a question?

With Ask Lively, you can learn more about your new device, get help looking up a number, get directions, or much more.

Two call center agents working at their desks with headsets.

See why people are making the switch

Hear from real customers who trust Lively every day.

Broadband Facts

Best Buy Health, Inc.

1GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$0.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.78 (without paperless billing)

 

$0.62 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

 

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.

$10 discount on activation fee for new customers when activated online.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

1GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

5GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$5.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.78 (without paperless billing)

 

$0.62 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.

$10 discount on activation fee for new customers when activated online.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

5GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

10GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$15.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.78 (without paperless billing)

 

$0.62 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.

$10 discount on activation fee for new customers when activated online.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

10GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

Unlimited Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$30.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.78 (without paperless billing)

 

$0.62 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.

$10 discount on activation fee for new customers when activated online.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

Unlimited

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO