RAZ Memory Cell Phone for Seniors

The senior-friendly phone ideal for dementia, cognitive decline, vision loss, or seniors who are tech averse. With remote caregiver control.

See how it works

The perfect cell phone for seniors. Including those with dementia.

The RAZ Memory Cell Phone focuses on ease of use. No menus, no apps. Mobile apps, such as Facebook, cannot be installed. To make a call, the user can simply tap and hold the picture of the contact they want to reach.

  • The phone offers video calling, text messaging, reminders, an extra loud speaker, big buttons, and more!
  • Caregivers can remotely manage contacts and settings on the RAZ Memory Cell Phone from their own smartphone with the RAZ Care app.
  • All features are optional, making the phone easy to use for your loved one. You can customize the phone according to your senior's needs and abilities.

The perfect cell phone for seniors. Including those with dementia.

The RAZ Memory Cell Phone focuses on ease of use. No menus, no apps. Mobile apps, such as Facebook, cannot be installed. To make a call, the user can simply tap and hold the picture of the contact they want to reach.

  • The phone offers video calling, text messaging, reminders, an extra loud speaker, big buttons, and more!
  • Caregivers can remotely manage contacts and settings on the RAZ Memory Cell Phone from their own smartphone with the RAZ Care app.
  • All features are optional, making the phone easy to use for your loved one. You can customize the phone according to your senior's needs and abilities.

RAZ Memory Cell Phone key features

Stay in touch with video calls

Video call your senior through the RAZ care app. Only selected contacts can place video calls, not the senior.

Text messaging simplified for seniors

Easy-to-use experience with super-large text, big buttons and speech-to-text option. You manage all the settings and control who can text your senior, and who they can text.

Loudspeaker mode & Auto-answer

With the loudspeaker mode, all calls go automatically to the phone's speaker. When Auto-answer is enabled, the phone will answer automatically after a few rings and go to speaker, so you can check if your loved one needs help.

Manage the phone through the RAZ Care caregiver app

RAZ Care app

From your own smartphone, iPhone or Android, you, as a caregiver, can add and edit contacts, manage settings and check the phone's information, such as location, signal strength and battery power.

Manage battery charging

Help your senior keep their phone charged. You can set a reminder for your senior to charge the phone, and they get visual and audio confirmation when it's charging. You can track the battery power and receive a text message when it's low.

Eliminate scam calls

Block any unwanted incoming calls, directly from the RAZ Care app on your own smartphone. You can limit calls to contacts and approved numbers only.

Here’s the plan that fits how you live

Unlimited talk and text, 1GB of data, and our 100% U.S.-based Ask Lively team for help anytime, day or night.

Review fees and taxes in our Broadband Facts

Basic data

$19.99 /month
+ taxes and fees
Unlimited Talk & Text
Ask Lively - 24/7 Operators
Lively Rides - Ride Scheduling
Pay per ride
1GB Data
Included
5GB Data
Add $5/mo.
10GB Data
Add $15/mo.
Unlimited Data
Add $30/mo.

Loved by RAZ Mobility customers

Common Questions

Can I keep my phone number?

Yes. You can keep your existing number and port it to Lively.

How can the caregiver manage contacts and settings?

Through the RAZ Care app, caregivers can add, edit or delete contacts, and manage all settings of the RAZ Memory Cell Phone from their own smartphone. The app is available for iPhone and Android.

Is there a monthly fee to use the RAZ Memory Cell Phone?

No. There is no monthly fee beyond your Lively wireless service plan.



How many contacts can the user have?

The phone displays up to six contacts on the home screen, but you can add up to 50. To add more than six, go to Contacts in the RAZ Care app and select "More Contacts."

Can the user dial calls with a keypad?

Yes. In Settings, the caregiver can enable a regular keypad, which will then appear as a button at the bottom of the RAZ Memory Cell Phone's screen. Tapping it brings up the keypad.

Can apps, such as Facebook or Google Maps, be installed?

No. The RAZ Memory Cell Phone is primarily for communication. Apps, such as Facebook, Google Maps, etc., are not available.



Broadband Facts

Best Buy Health, Inc.

1GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$0.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.77 (without paperless billing)

 

$0.61 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

 

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

1GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

5GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$5.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.77 (without paperless billing)

 

$0.61 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

5GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

10GB Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$15.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.77 (without paperless billing)

 

$0.61 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

10GB

Charges for Additional Data Usage

$0.02/MB


Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO

Broadband Facts

Best Buy Health, Inc.

Unlimited Data Plan

Mobile Broadband Consumer Disclosure


Monthly Price

$30.00


This Monthly Price is not an introductory rate.

This Monthly Price requires a monthly contract.


Additional Charges & Terms

Provider monthly fees

Talk & Text Plan: Basic

$24.99

Talk & Text Plan: Preferred

$44.99

Talk & Text Plan: Premium

$54.99

Universal Service Fee

$0.77 (without paperless billing)

 

$0.61 (with paperless billing)

Administrative & Regulatory Fee

$3.23

Other Surcharges

Varies by customer location


One-time Fees at the Time of Purchase

Activation Fee

$35.00

Universal Service Fee for Phone Activation

 

$4.75 (activation by phone)

 

$3.39 (activation online)


Early Termination Fee

None

Government Taxes

Varies by state


Discounts & Bundles

Click here for available billing discounts and pricing options for broadband service bundled with other services.

$5 discount for new customers enrolling in paperless billing.


Affordable Connectivity Program (ACP)

The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov

Participates in the ACP

Not Applicable


Speeds Provided with Plan

Typical Download Speed

4G LTE: ~5 Mbps

 

5G: ~125 Mbps

Typical Upload Speed

4G LTE: ~2 Mbps

 

5G: ~12.5 Mbps

Typical Latency

4G LTE: ~41 ms

 

5G: ~40 ms


Data included with monthly price

Unlimited

Charges for Additional Data Usage

None

Data speeds will be reduced to 128 kbps if data usage exceeds 20GB in a billing cycle. Speeds will be restored at the beginning of the next billing cycle.

Network Management

Read our policy

Privacy

Read our policy


Customer Support

Contact Us: 1(800)-733-6632


Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.

M0029149481DATAPLAN1GB05MO