Jitterbug Flip3

The Jitterbug Flip3 is our easiest cell phone ever, but if you need a little extra help, you're in the right place.

User guide

Our user guide offer step-by-step instructions for using and understanding your Jitterbug Flip3 phone.

Full user guide (PDF) Quick start guide (PDF)

Features & Specifications

Features
  • Bigger, backlit, tactile buttons​
  • Large, easier-to-read, high-contrast screen​ with big, clear text
  • Easier-to-navigate menu​
  • Spam blocking to prevent unwanted calls and protect against scammers​
  • Powerful speaker​
  • Urgent Response button for 24/7 help in emergencies
  • Fast, reliable nationwide5G coverage
  • Wi-Fi calling for improved call quality and better coverage in low signal areas​
  • Ultra-easy voice services to call and text using your voice​
  • One-touch speed dial​
  • Comfortable, non-slip matte grip​
Specifications
  • Model: Jitterbug Flip3
  • Display: 3.2" screen Camera:
    5MP with LED flash
  • Audio: 3.5 mm audio jack & bluetooth
  • Storage: 32GB ROM + 3GB RAM
  • Data: 1GB data included
  • Operating System: Android 16 Go
  • Processor: Mediatek MTK 24E, Octa core
  • Battery: Long-lasting rechargeable battery, talk up to 12 hours 3000mAH 10W charging
  • Charging: USB-C cable
  • Connectivity: 5G LTE, Bluetooth, WIFI
  • SIM: Lively Nano SIM card pre-installed
  • Activation: Requires Lively plan at activation; activate by phone, online or in-store
  • Available services: Urgent Response, Lively Link, Nurse On-Call, Care Advocate, Ask Lively
  • Fees: $3.23 admin fee/month, variable USF/surcharges/taxes, $35 one-time activation fee
What's in the box
  • Jitterbug Flip3 phone
  • Wall charger
  • 3.3 Ft USB-C cable
  • SIM card removal tool
  • User guide

Common questions

What hands-free features does the Jitterbug Flip3 offer?

The Jitterbug Flip3 offers a 3.5mm headset jack and Bluetooth® connectivity for hands-free use. It also features ultra-easy Lively Voice, which allows you to use your voice to make calls and write and send text messages to contacts save in your Flip3.

To use Lively Voice, simply press the Mic button on the keypad and speak your command. (For example, “Call Bob Smith” or “Text Betty Smith”). You even have the option in your phone’s settings for the phone to “listen on open” where Lively Voice automatically starts listening for a command as soon as you open the phone.

What features does Jitterbug Flip3 offer for those with visual impairments?

The Jitterbug Flip3 has a large, high-contrast, bright color screen with big, easy-to-read text that can be adjusted to larger sizes, if needed, on an easy list-based (“List View”) menu. Or for even reading, the “Large View” menu setting can be selected which shows a single item at a time with a large icon and extra-large text.

The backlit keypad with big, tactile buttons makes dialing simple in any lighting condition.

There’s also a read-out feature that reads information on the screen aloud. This can help you navigate the phones with menu options read aloud.

Additionally, you can customize the main menu to change the layout and remove, add and reorder apps to make it simple to access just what you need in an easy format.

How do I lock the exterior volume buttons?

You can disable (or lock) the volume buttons on the side of the phone if you find you’re accidentally pressing them.

From the Main Menu, go to Settings > Volumes & Sounds > Lock Volume Keys > Yes. This locks the side buttons, so your volume stays at your preferred level.

How do I download photos from my Flip3 to my computer?

You can easily download photos from your Jitterbug phone by connecting it to your computer with the included USB cable.

  • Plug the USB cable into the C port on the bottom of your phone.
  • Connect the other end to your computer.

Once connected, your computer will recognize the phone like a USB drive, allowing you to view and download your photos.

For help accessing files, refer to your computer’s user guide or operating system instructions. This feature requires Windows XP or greater, and Mac OSX 10.8 or greater.

How do I add or change names or numbers to my contacts?

You have several convenient options for managing your contacts:

  • On your phone: You can manage your contacts directly on your Jitterbug. Please refer to the user guide for step-by-step instructions.
  • With help from Lively operators: Our friendly operators are available 24/7 to update your contacts for you. Simply dial ‘0’ on your Jitterbug.
  • Online via My Account: Register for My Account to manage your contacts yourself, or have someone you trust help you. Any updates made online will automatically sync to your phone within minutes.
  • By Fax: You can also fax your contact list, along with your name and Jitterbug phone number, to 1-858-430-3710 and we will update it for you.
What happens if I don’t have the Urgent Response service and I press the Urgent Response button?

If you do not have Urgent Response service the Urgent Response button will be disabled. In an emergency, dial 9-1-1.

What are Wireless Emergency Alerts?

Wireless Emergency Alerts (WEAs) and the Emergency Alert System allows consumers who own compatible mobile devices to receive geographically targeted, free text-like messages alerting them of imminent threats to safety or missing person alerts in their area (i.e., AMBER Alerts).

WEAs only cover critical emergency situations. Consumers can receive four types of alerts:

  • National Alerts issued by the President of the United States or the Administrator of FEMA;
  • Imminent Threat alerts involving imminent threats to safety or life;
  • AMBER Alerts about missing children; and
  • Public Safety Messages conveying recommendations for saving lives and property.

WEAs are broadcast to the geographic area affected by an emergency. If you receive the alert, it is because you are located in a geographic area that is impacted by the alert.

To receive a WEA, your phone must be WEA-capable, switched on, not on "airplane mode," and in the vicinity of and receiving service from a cell tower of a wireless carrier that participates in WEA.

Adjusting your alert settings

WEA alerts don't cost any money, and you can adjust the alerts you get in your phone's settings. The FCC prohibits consumers from blocking national alerts. Therefore, while you can adjust your alert preferences, you will still receive nation-wide alerts.

Need more help? Give us a call.

If you have additional questions, please call our Customer Service representatives, available weekdays 7 a.m.–10 p.m. ET and weekends from 9 a.m.–7 p.m. ET.

 1-800-733-6632