Live customer care, no contracts, and features designed for peace of mind.
Urgent Response
Have an emergency?
At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small.
Requires Preferred or Premium plan.
Lively Link
Need to notify family?
Our Lively Link smartphone app keeps friends and family updated on your health and safety.
Requires Preferred or Premium plan.
Lively Rides
Need a ride?
Our Lively Rides team can schedule a Lyft ride for you - no app needed.
Ask Lively
Have a question?
With Ask Lively, you can learn more about your new device, get help looking up a number, get directions, or much more.
See why people are making the switch
Hear from real customers who trust Lively every day.
Whenever I have phoned Lively, the agent is always extremely helpful, courteous, and patient with my issue.
Marjolijn D.J.
The response I received to my distress call was immediate. The agent stayed with me until the ambulance arrived. I can't imagine another service providing a faster response!
Sam F.
The plans that you offer are very reasonable. The staff is very friendly and knowledgeable and will do everything they can to help solve any issues.
Nora V.
The [Urgent Response] is incredible and the software allowing family to follow movement is great, especially for persons living alone. It is a great service.
Cynthia C.
Got this for my Mom. Shes 91, and this makes perfect sense!
Royce T.
Easy to use. Features readily accessible. Friendly Help Desk.
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
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