The totals shown are costs for your monthly service only. They don’t include taxes and fees. Plans include a $5 monthly discount for participation in Paperless Billing.
From our 100% U.S.-based advisors to specially trained Urgent Response agents and Care Advocates, our services help you feel connected, safe, and healthy.
Urgent Response
Have an emergency?
At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small. Requires a Preferred or Premium plan.
Lively services support your safety and well-being
From emergency response to expert health advice — see how each service is built to support you.
What is Urgent Response?
When you press the urgent response button you will be connected to our certified, U.S.-based Urgent Response agents in seconds. They'll verify your location, assess the situation, and get you the help you need-whether that's coordinating with emergency services or calling a caregiver or loved one to help. The agent will stay on the line until your situation is resolved.
What does Nurse On-Call cover?
Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. No insurance or co-pay is needed.
What’s a Care Advocate?
Care Advocates can connect you with resources and support to help you improve your health and wellness, including connecting you to community programs, financial resources, and more. Your Care Advocate will work with you to identify areas of your life you'd like to focus on, help you set goals, and provide the expertise to help you reach them.
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Click here for available billing discounts and pricing options for broadband service bundled with other services.
$5 discount for new customers enrolling in paperless billing.
$10 discount on activation fee for new customers when activated online.
Affordable Connectivity Program (ACP)
The ACP is a government program to help lower the monthly cost of internet service. To learn more about the ACP, including to find out whether you qualify, visit GetInternet.gov
Participates in the ACP
Not Applicable
Speeds Provided with Plan
Typical Download Speed
~9.29 - 11.4 Mbps
Typical Upload Speed
~0.21 - 6.07 Mbps
Typical Latency
~15 ms
Data included with monthly price
50MB
Charges for Additional Data Usage
None
Data speeds will be reduced to 168Kbps if data usage exceeds 1GB in a billing cycle. Speeds will be restored at the beginning of the next billing cycle.