Medical alert systems: Key takeaways
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Medical alert systems give seniors fast access to help when a fall or medical emergency happens, especially when no one else is nearby
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Mobile medical alert devices extend that protection beyond the home, using cellular and GPS technology
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When comparing systems, the most important factors are fast and reliable response, battery life, and fall detection
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Cost matters, but the best medical alert systems also offer flexibility and optional extra services
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Look for systems prioritizing seniors’ well-being and peace of mind by offering medical alert plans with affordable monthly pricing, 24/7 urgent response, and optional features like fall detection and apps that can alert family members in case of emergencies
Each year, one in four adults over 65 years old reports at least one fall.
Medical alert systems can give you the peace of mind that comes from knowing assistance is just a button-press away.
Read on to explore:
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What medical alert systems are
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How mobile medical alert systems support safety beyond the home
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Key features to look for, including fall detection and GPS tracking
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How much medical alert systems cost
Understanding medical alert systems
A medical alert system (sometimes called a personal emergency response system, or PERS) is a device seniors can use to quickly call for help if they fall, feel unwell, or can’t reach a phone.
Today’s medical alert systems are equipped with a wide variety of features and service options to communicate and deliver fast emergency support.
By pressing the emergency call button, you can place a call to a 24-hour emergency monitoring center.
When you press the button, a trained response agent answers, determines your location, asks what’s happening, and can stay on the line while help is sent, either emergency medical technicians or a trusted contact you’ve chosen.
Mobile medical alert system explained
Mobile medical alert systems are lightweight, wireless, all-in-one mobile devices that work with emergency response service providers.
Seniors who don’t want to feel tied to their homes rely on mobile medical alert systems that let them summon help while shopping, visiting friends, or spending time outdoors.
Mobile medical alert systems with GPS keep you safe by employing cellphone and Global Positioning System (GPS) technologies.
Cellular connectivity allows the device to place a call without relying on a home phone or Wi-Fi. It’s similar to how a cellphone works, but optimized specifically for emergencies.
GPS-based mobile technology helps urgent response center agents identify your precise location to get help to you as soon as possible, should an emergency arise.
Fall detection technology is available for an additional fee with most systems.
Medical alert systems: Device features to look for
Medical alert devices can look similar at first glance, but the details make a big difference in day-to-day use.
When choosing the one for you, look for a compact, easy-to-carry device that includes built-in two-way voice communication with the emergency monitoring center.
Additionally, confirm that the device is waterproof or water resistant to ensure safety while bathing or showering, where most falls occur.
Battery life
For systems that do not plug into an electrical outlet, it is essential to understand the device’s battery life.
Some medical alert devices use rechargeable batteries that need to be recharged daily. Others have a long-lasting battery that needs to be changed every year or two.
Before choosing a device, it’s worth asking how often the battery must be charged or replaced, especially if you may easily forget about daily charging.
Automatic fall detection technology
Some providers offer the option of automatic fall detection monitoring for an additional monthly fee.
A fall detection enabled device works the same as a regular medical alert system but has additional built-in sensors that can automatically detect falls and trigger an emergency call even if you can’t press the button.
Mobile service
Ensure that your device works where you want to go. Mobile medical alert systems, and some in-home base units, include built-in cellular technology.
They use nationwide wireless voice, data, and GPS tracking to stay connected.
Monitoring center
The device matters, but the people answering the call often matter more.
Choose a certified service provider that offers 24/7, US-based emergency monitoring services and agents.
If you require multilingual services, opt for in-house translation services as part of the plan.
Optional services and features
Certain services and features can be added to specific plans for an additional fee to allow for greater safety and security.
These include:
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In-home base units and buttons
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Smartphone apps to alert friends and family
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Product replacement protection
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Connection to voice-activated smart home assistants
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Wellness checks
Cost of medical alert systems
Medical alert monitoring is a recurring expense, so cost is one of the biggest deciding factors for most families.
Whether you’re choosing a basic mobile medical alert system or a medical alert device with the latest technology, you should consider a few factors ahead of making your purchase.
Price
Mobile medical alert system costs can vary significantly based on initial equipment and activation fees, selected service plans, and add-on services or equipment.
Base monthly costs for service plans typically start around $24.99 per month.
Annual contract
Many medical alert system companies offer no-contract monthly plans; however, some may require a long-term commitment.
Best medical alert systems: FAQs
Should I buy a medical alert device for my loved one?
A medical alert system is one of the most reliable ways your loved one can maintain independence and feel more confident about falls and emergencies. If you’re considering a medical alert, it’s best to include your loved one in the decision so you can choose features they’ll feel comfortable wearing and using every day.
Do I need to have a dedicated cellphone or landline?
No. Most mobile medical alert devices have built-in capabilities that are designed to work with national network providers for cellular or mobile service. Look for mobile medical alert devices that have built-in cellular connectivity and work over nationwide cellular networks, so all you need is coverage in your area.
Is there a trial period?
Most medical alert providers offer a 30-day trial period to test the system inside and outside your home. This allows you to make sure the volume, range, and two-way communication meet your expectations.
Can I switch plans?
Most medical alert providers allow you to upgrade or change plans at low cost, or even fee. With some, you can change or upgrade plans as your needs evolve. Contact your provider team to review options and make adjustments.
Will my monthly medical alert system costs change?
Most medical alert systems plans come with stable, predictable pricing. While taxes and fees may vary, customers can expect consistent monthly costs. For the most accurate information, talk to your provider, so they can walk you through your plan details.
Are discounts available?
Some medical alert system providers may offer American Automobile Association (AAA), Association of Mature American Citizens (AMAC), or United Services Automobile Association (USAA) member discounts; veterans discounts; and other senior discounts. Contact the provider for more information directly or visit their website to learn about their medical alert systems current offers.
