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Yes, you can keep your current phone number when you switch to Lively from another wireless provider. When you transfer your service, you’ll have the option to move (or “port”) your existing number to your new Lively phone. Phone number availability depends on approval from your current carrier and number eligibility.

If you purchase your phone on lively.com, you’ll receive instructions to complete the transfer during checkout. If you purchase in a retail store, you can complete the transfer during activation. Once the transfer is complete, you’ll be able to use your phone with your existing number.

To confirm eligibility or get help with the process, contact Customer Service at 1-800-733-6632 (or dial 6-1-1 from your Lively Jitterbug phone).

Lively offers dependable coverage across most areas of the United States, anywhere major cellular networks provide service. If you have coverage with another wireless provider in your area, then it’s highly likely you’ll have coverage with Lively.

You can quickly check your coverage online by entering your ZIP code on our coverage map page.